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- If you are not happy with our service, we will refund your deposit! That's right! Simply explain the problem so that we may take steps to insure that it is not repeated in the future.
A DJ must break the standard code of conduct for a refund. That's how confident we are that you will enjoy our service!
- You will receive a personal entertainment consultation carefully covering all the details of your party. The consultation will be held at least one month prior to the event. If you can’t make it to our office, we’ll do it by phone, fax, or e-mail. This allows us to organize and personalize your special day in advance, and prevents the headaches of having to make last minute decisions.
- We are always available to discuss details of your event by telephone, fax, or email. We will give you our cell phone and pager numbers so that you can quickly reach us in an emergency. The week of the party we will check back with you to make those last minute confirmations.
- We will arrive on time. Our sound system will be set up and sound checked before your guests arrive.
- All staff will be dressed appropriately. We dress to please. Your event may require formal tuxedos, or, you may prefer us to be dressed semi-formal, or casual. If you are having a themed party, a costume may be the proper attire. Whatever the event, we will dress appropriately. There is never an added fee for formal attire.
- We will act professionally. We will not drink alcohol before or during your event. We will treat you and your guests with professional courtesy. When children are present, we will keep objectionable lyrics out of our show and keep it "family friendly."
- We will use only professional sound equipment. Your party will NEVER have to end early due to equipment failure. Our main speakers are elevated on stands to project the sound above the crowd, not into them. Proper speaker placement allows coverage of a large area without having to use high volume levels. Our equipment is rack mounted, professionally boxed and appears attractive. During cocktails and dinner we play music softly enough so that guests can carry on conversations without having to shout. When it's time to dance, the music volume is increased.
- We will be available for at least two additional hours if you decide you would like the party to continue beyond its scheduled time. An additional fee is required. $75 per hr.
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